Service Manager

Main Purpose of Job:

Responsible for all aspects of the day-to-day operations within the care setting, including recruiting
and managing staff, managing budgets and ensuring that the quality of the services provided meets
national care standards.

Main Tasks of Job:

• have overall responsibility for the health and safety of people using the service and the staff
providing the support
• be responsible for promoting the rights of people using the service, and safeguarding them
against harm
• be involved in the selection and recruitment of staff. You’d also be responsible for managing
and developing your team, arranging training and providing regular supervision
• get to know the people using the service well. You would need a good understanding of their
illness, disability or support needs so your team can offer the right care
• provide information, advice and support to people using the service, their families and carers
• develop good working relationships with carers, families, health professionals and other
agencies
• create opportunities for people using the service to contribute to the local community and
access local services

The above is not an exhaustive list of duties and you will be expected to perform different tasks
as necessitated by your changing role within the organisation and the overall business objectives
of the organisation